Thank you Victoria. Also always a pleasure to see you:)

Dear Tereza,
We apologize that you were not satisfied with your experience with us. For the delay time we gave you a bottle of Magnesium which is €18,95. We regret that you did not mention this on location so that we could have had the opportunity to resolve it for you. Our goal is to ensure our customers are fully satisfied with our services and we would have loved the chance to provide you with the best service possible. We sincerely apologize for the wait and disappointment you experienced during your visit. We hope that in the future, you will consider visiting us again and we hope to provide you with a better experience. Once again, we apologize and we appreciate your feedback.